Refund policy
Return and Refund Policy – Beauté à Rabais
Our Commitment to You
At Beauté à Rabais, we carefully select professional hair care products from leading brands at discounted prices. Our products come from liquidation lots and are available in limited quantities, allowing us to offer exceptional prices. In return, all sales are final.
We take this policy seriously, while also making every effort to provide you with a shopping experience you can trust.
Final Sale
Due to the nature of our inventory (liquidation items and limited quantities), we do not accept any:
- returns;
- exchanges;
- refunds.
This policy applies in particular in cases of:
- customer selection errors;
- change of mind;
- incompatibility with your hair type;
- improper use of the product;
- results that differ from your expectations.
By placing an order on our website, you agree to these terms.
Our Shipping Promise
Every order is carefully packaged to ensure it arrives in perfect condition. We recommend inspecting your package as soon as you receive it.
Damaged or Defective Product, or an Error on Our Part
We take full responsibility for any errors on our part. If you receive a product that is:
- damaged during shipping;
- defective;
- different from what you ordered;
please contact us within 72 hours of delivery at contact@beautearabais.com and include:
- your order number;
- a description of the issue;
- clear photos of the product and its packaging.
Each situation will be carefully reviewed. Depending on the circumstances, we may offer:
- a replacement;
- store credit;
- a partial or full refund.
Have a Question?
Our team is here to help. Contact us at contact@beautearabais.com — we will respond as soon as possible.